If you didn’t find your answers in our Order FAQs, then you will find more questions and answers in this section of our website.

1. I have uploaded my site but when I open it in my browser I still see the domain placeholder or the registrar’s landing page, why can’t I see my website?

If you have an index.php file and you are still seeing the domain placeholder page then you need to delete the index.html out of your public_html folder.

If your website has an index.html file and you overwrote the default one then you may have something stuck in your cache. Try it with or without the www. If you were trying with www, try with http:// only. You can also try holding down the ctrl button on your keyboard while you refresh your browser.